Tv99 Terms & Conditions — Members' Full Usage Guidelines

1 General Terms & Introduction

TV99 (tv99.im) is an internationally licensed online gaming and betting platform. These terms and conditions apply to all TV99 services, games, betting, transactions, and promotions. By creating an account or using the platform, you confirm that you have read and fully agree to these terms.

The following points apply in particular:

• TV99 reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you have any questions about these terms, please contact TV99 customer support.
• These terms are governed by the laws of Bangladesh and all other countries where tv99 operates.

2 Account Registration & Verification

To create an account on TV99, you must provide accurate and complete information. Accounts created with false or incomplete details may be cancelled at any time.

Registration Requirements:

• You must be 18 years of age or older.
• A valid mobile number is required for OTP verification during registration.
• Each person may register only one account — creating multiple accounts using the same device, IP address, or ID is strictly prohibited.
• Any changes to your account information must be reported to tv99 promptly.
• Transferring or selling your account to another person is strictly prohibited.

KYC Verification Process:

• Tv99 may request identity verification documents at any time.
• A copy of your NID card, passport, or driving license may be required.
• Large withdrawals may be held until KYC verification is complete.

3 Payments, Deposits & Withdrawals

Tv99 supports the most popular payment methods in Bangladesh. All transactions are processed through secure SSL channels.

Deposit Terms:

• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits from third-party accounts will not be accepted and will be returned.
• Suspicious deposits may be held pending verification.

Withdrawal Conditions:

• Withdrawals can only be made to verified accounts.
• KYC verification is required before your first withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• TV99 reserves the right to suspend withdrawals on suspicion of money laundering.

4 Bonus & Promotion Terms

All bonuses and promotional offers on tv99 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Rules:

• The welcome bonus is available to new members only, once, on their first deposit.
• Each bonus has a specific wagering requirement — typically between 15x and 30x.
• Bets placed with bonus funds must have minimum odds of 1.50.
• If the bonus expires before the wagering requirements are met, the bonus will be forfeited.
• Using multiple accounts or false information to claim bonuses is strictly prohibited.
• TV99 reserves the right to cancel or modify any bonus.

Reasons for Bonus Cancellation:

• Use of fake or multiple accounts.
• Violation of bonus terms.
• Attempting bonus abuse or seeking any unfair advantage.
• Claiming a bonus while using a VPN or proxy.

5 Betting Rules & Policy

The following rules must be followed when placing bets on tv99. Violations may result in bet cancellation and account suspension.

General Betting Rules:

• Once a bet is recorded, it cannot be cancelled or changed.
• The odds displayed by TV99 for Sports Betting are final.
• Betting based on match fixing, corruption, or insider information is strictly prohibited.
• If a match is awarded by walkover or cancelled, the stake for the related bet will be refunded.
• Bets recorded at incorrect odds due to a system bug or technical error may be voided.

Live Betting Rules:

• Odds in live betting can change every second.
• Odds at the time the bet is confirmed will apply.
• TV99 is not liable for bets that fail due to internet connectivity issues.

Casino Game Rules:

• All casino games are powered by RNG (Random Number Generator).
• If a technical issue occurs during a game, the result of the last successful round will be upheld.
• Exploiting software bugs is prohibited and may result in account termination.

6 Responsible Gaming

Tv99 is deeply committed to responsible gaming. We want our members to enjoy gaming as a healthy form of entertainment.

• TV99 offers deposit limits, session limits, and a self-exclusion feature.
• If a member requests it, their account will be temporarily suspended.
• If you notice signs of gaming addiction, please reach out to the tv99 support team.
• Tv99 never encourages members to bet beyond their means.

7 Privacy & Data Protection

TV99 takes your personal data seriously. For details on how we collect and use your information, Privacy Policy on this page.

• Your information is never sold to third parties.
• Your consent will be obtained before your information is used for marketing purposes.
• Information may be disclosed to government authorities when required by law.
• You have the right to request deletion of your personal data.

8 Account Termination & Suspension

Tv99 reserves the right to suspend or terminate any account for the following reasons:

• Any violation of these Terms & Conditions.
• Use of a false identity or misleading information.
• Managing multiple accounts.
• Bonus abuse or any attempt at fraud.
• Money laundering or suspicious financial activity.
• Abusive behavior toward other members or staff.

Upon account termination, any valid balance will be refunded, but bonus funds will be forfeited.

9 Terms Amendment Policy

TV99 reserves the right to update these terms and conditions at any time. When changes are made:

• Members will be notified by email or SMS ahead of any significant changes.
• The effective date of any updated terms will be clearly stated.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you disagree with the terms, you may request to close your account.

10 Contact & Dispute Resolution

For any questions or concerns regarding these Terms & Conditions, please contact tv99 customer support:

For dispute resolution, complaints must first be submitted to TV99's customer support. If unresolved, you may appeal to our licensing authority.