❓ Help Center

TV99 FAQ — All questions Full Answer

Every question you have about TV99 — from registration and payments to bonuses and security — is answered right here. And if you still can't find what you're looking for, our support team is always ready to help.

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Account & Registration

Yes, signing up on TV99 is completely free. There are no sign-up or registration fees. Just enter your name, mobile number, email, and password — your account will be ready in under 2 minutes. Click here to register.

No documents are required at the time of registration. However, for large withdrawals, you may need to submit a copy of your National ID (NID) or passport for KYC verification. This is done solely to protect your account.

No. Each person may only hold one account on TV99. If multiple accounts are created using the same mobile number, device, or IP address, all accounts will be suspended and any bonuses forfeited. If you have an issue, support@tv99.imto get in touch.

On the login page and click the "Forgot Password?" link. Enter the mobile number used during registration and you'll receive an OTP via SMS. Once verified, set your new password. The whole process takes just 2 minutes.

Minimum age to participate on TV99 18 years. Date of birth is verified at registration. Any account found to belong to someone under 18 will be suspended immediately. Responsible Gaming Policy See.
Payments & Withdrawals

The following payment methods are accepted at TV99:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: DBBL, BRAC, Dutch-Bangla
  • Crypto: USDT, BTC (selected methods)
For more details, Payments Page See.

The minimum deposit on TV99 is just ৳300 BDT. You can start from ৳300 via bKash, Nagad, or Rocket. There is no set upper limit on deposits.

Withdrawals via bKash, Nagad, and Rocket on TV99 typically take 5–15 minutes to complete. Bank transfers may take 1–2 business days. Requests submitted after midnight will be processed the following morning.

If it takes more than 2 hours, contact TV99 via Live Chat or support@tv99.imEmail us with your withdrawal ID for a quick resolution. If KYC has not been completed, your first withdrawal may be delayed.

Minimum Withdrawal at TV99 ৳500. Daily maximum withdrawal limits vary depending on account type. VIP members can withdraw higher amounts. For more details, Payments Page See.

tv99 does not charge any fees on deposits or withdrawals. However, mobile banking providers such as bKash and Nagad may apply their own service charges. These fees are outside tv99's control.
Bonuses & Promotions

After registering on TV99, your first deposit will automatically trigger 200% Welcome Bonus A minimum deposit of ৳300 is required to activate the bonus. The maximum bonus amount is ৳10,000, credited directly to your account.

Wagering requirements must be met before a bonus can be withdrawn. Typically, you'll need to wager 15–20x Placing bets counts toward fulfilling the requirements. Specific conditions vary by bonus type. For more details, Terms & Conditions on the page.

TV99 offers several types of bonuses:
  • Weekly Reload Bonus — Extra benefits on regular deposits
  • Nagad Cashback — A percentage of losses returned to you
  • Free Spins — On selected slots games
  • Referral Bonus — When you refer a friend
To view all offers Latest Promotions Go to the page.

Most TV99 bonuses are valid for 7 to 30 days. If the wagering requirements are not met within this period, the bonus will be forfeited. The validity period begins as soon as the bonus is credited. You can check each bonus's expiry on your account page.
Betting & Sports

TV99 offers betting on 100+ sports. The most popular include:
  • 🏏 Cricket — IPL, BBL, BPL, Test, ODI, T20
  • football — Premier League, La Liga, Champions League
  • 🎾 Tennis, 🏀 Basketball, 🏒 Hockey
  • 🎮 E-Sports — CS:GO, Dota 2, PUBG
On the match odds page View all options.

Yes, tv99 offers real-time in-play live betting on ongoing matches. Odds update continuously during the match, and you can bet across a variety of markets. Live scores and stats are available directly on the tv99 platform.

If a match is fully cancelled, all bets are refunded. If a match is partially played, settlement follows TV99's specific rules. For more details, Terms & Conditionsis available.
Security & Support

Go to Account Settings, navigate to the "Security" section, and enable 2FA. Once your mobile number is verified, you'll receive an OTP with every login. With 2FA active, even if someone knows your password, they won't be able to access your account.

If you're unsure, contact TV99 Live Chat instantly or support@tv99.imto request a temporary account block via email. Our security team will verify your identity and restore your account.

Ways to contact TV99:
  • 🟢 Live Chat — Available 24/7, average response time 3 minutes
  • 📧 Email: support@tv99.im — Response within 24 hours
All support is available in Bangla.

TV99's Responsible Gaming You can enable a cooling-off period or self-exclusion from the page or your account settings. Options range from 1 day to a permanent account closure. Contact support if you need assistance.
Games & Casino

tv99 offers a massive game library:
  • 🎰 Live Casino — In real time with Bangladeshi dealers
  • 🎡 Slots — 500+ titles
  • 🎲 Table Games — Roulette, Blackjack, Baccarat
  • 🎯 Lottery — Multiple draws every day
Popular Games See everything on the page.

Yes, many of tv99's slots and table games offer a demo mode, letting you learn the game without spending real money. However, Live Casino games are available in real-money mode only. Popular Games Browse demo-mode games on the page.

On TV99 Log In with On the lottery page Go there, choose your preferred lottery, and purchase a ticket. Draw results are displayed directly on the platform, and any winnings are automatically credited to your account.
Mobile & App

The tv99 Android app can be downloaded directly from tv99.im. It may not be available on the Google Play Store — in that case, download the APK from the website. iOS users can access the full tv99 experience through a mobile browser.

Try these quick fixes:
  • Clear your browser cache and cookies
  • Use Chrome or Firefox browser
  • Check your internet connection
  • Disable or switch your VPN
If the issue persists, please contact support.

Some ISPs may block access to TV99's site. In that case, you can use a trusted VPN — though this may sometimes cause issues during login verification. The safest option is to contact support for the latest TV99 mirror link.

💡 Learn More About TV99

What members want to know most

Register in Just 2 Minutes

Signing up on TV99 is quick and easy. Just provide your name, mobile number, and password — no complicated paperwork or long waits. You can start playing right after registration.

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Maximum Security

Your personal data and funds on TV99 are protected by 256-bit SSL encryption. With 2FA support, regular security audits, and an international license, TV99 is a platform you can fully trust.

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24/7 Bangla Support

Tv99's customer support team is available 24 hours a day in Bangla. Reach us via Live Chat or email — most issues are resolved within 3 minutes.

TV99 FAQ — Detailed Information

Everything you need to know before and after joining TV99

It's completely normal to have questions when using TV99 — especially if you're joining an online gaming platform for the first time. This FAQ page is here so you can find answers on your own without needing to contact support every time.

The most common question we get at tv99 is — "When will I receive my payment?" Withdrawals via bKash and Nagad typically complete within 5 to 15 minutes. Occasional delays may occur due to banking system issues. Requests submitted after midnight will be processed the following morning.

We get a lot of questions about bonuses. TV99's welcome bonus requires no code — simply make your first deposit and a 200% bonus will be credited automatically. If you're unsure about the wagering requirements, contact support and we'll explain everything in Bangla.

Many users wonder whether tv99 is safe. The answer is yes — tv99 is internationally licensed and SSL-secured. Millions of members across Bangladesh use tv99 regularly. Our payment track record is fully transparent, with no hidden charges.

If you can't find the answer you're looking for on this FAQ page, type your question in the search bar below or reach out to our Live Chat directly. The TV99 support team is always here to help.

No more questions — join TV99 now

All your questions answered? Then don't wait — register on TV99 now and claim your 200% welcome bonus. If you have any more questions, our support team is always here.

❓ Still have questions?
Live Chat — Resolved in 3 Minutes
support@tv99.im
24/7 Support in Bangla
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